fbbet Terms & Conditions

General Provisions & Applicability

These terms and conditions ("Terms") apply to the fbbet platform and all its services, products, and features. By visiting or using the fbbet website, or by creating an account, the user is automatically deemed to have fully read, understood, and accepted these Terms.

These Terms form a binding legal agreement. If you do not agree with any part of these Terms, please refrain from using fbbet's services.

fbbet is an online gaming platform operated for Bangladeshi users. Our platform offers various gaming options including sports betting, cricket betting, slot games, fishing games, and live casino.

Eligibility & Registration

To create an account at fbbet and use its services, the following eligibility requirements must be met:

• The user must be at least 21 (twenty-one) years of age. Registration by minors on fbbet is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• The user must operate the account in their own name and for themselves — betting or gaming on behalf of a third party is not permitted.
• The user must be legally eligible to use fbbet's services from their own location.

fbbet reserves the right to verify a user's identity at the time of registration. As part of this verification process, a national identity card or other identity documents may be required. Withdrawals and other services may be restricted until identity verification is complete.

Account Management & Security

The user is fully responsible for all activity on their fbbet account. The following rules must be followed to ensure account security:

3.1 Protection of Login Credentials

The user must keep their password and login details confidential. This information must not be shared with any third party. If unauthorized access is suspected, fbbet support must be notified immediately.

3.2 Updating Account Information

If any personal information changes, the account settings must be updated immediately. fbbet will not be held responsible for any issues arising from incorrect or outdated information.

3.3 Account Transfer Prohibited

A fbbet account is strictly personal and non-transferable. Selling, renting, or transferring an account in any other way is strictly prohibited and may result in account closure.

Deposit & Withdrawal Policy

The following rules apply to depositing and withdrawing funds at fbbet:

4.1 Supported Payment Methods

Transactions at fbbet are currently supported through the following mobile banking methods: bKash, Nagad, Rocket (Dutch-Bangla Bank mobile wallet), and Upay. No payment methods other than these four are currently accepted.

4.2 Minimum Amounts

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 15 minutes to 2 hours. However, this time may increase due to identity verification, security checks, or other reasons. fbbet may request necessary documentation prior to processing a withdrawal.

4.4 Withdrawal Terms

• Withdrawals may only be made to the same payment method used for the deposit.
• Bonus funds are not withdrawable until the wagering requirements of any active bonus have been met.
• fbbet reserves the right to suspend or reject unusual or suspicious withdrawal requests.
• Completed identity verification is mandatory for every withdrawal.

Bonus & Promotion Terms

fbbet offers bonuses and promotional offers from time to time. All such offers have their own specific terms and conditions, but the following general rules always apply:

5.1 Welcome Bonus

fbbet offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total ৳2,000
• Deposit ৳32,000 → ৳15,000 bonus → Total ৳47,000

5.2 Wagering Requirements

5.3 General Bonus Rules

• Each bonus offer must be used within a specified time limit.
• Taking advantage of bonuses using multiple accounts is strictly prohibited.
• If evidence of bonus abuse is found, fbbet reserves the right to cancel all bonuses and bonus-related winnings.
• fbbet may change, suspend, or cancel bonus offers at any time.

Betting & Gaming Rules

The following rules must be followed when conducting betting and gaming activities on fbbet:

6.1 General Betting Rules

• Once all bets have been finalized, they cannot be changed or cancelled, unless an issue arises due to a technical fault on the platform.
• fbbet reserves the right to set maximum bet limits on any market.
• If a bet is voided before an event begins, the stake will be returned.
• Incorrect odds displayed due to errors in the data feed will be considered void.

6.2 Slots & Casino Games

fbbet's slot and live casino games are operated by trusted software providers. Each game has its own rules and payout structure, which are explained in detail within the game. To ensure fair play, the outcome of each game on fbbet is determined by an independent Random Number Generator (RNG) technology.

6.3 Technical Issues

If an ongoing game or bet is affected by a lost internet connection, power outage, or other technical issues, fbbet will endeavor to resolve it in the best possible way. However, the information stored in the server logs shall be considered final.

Prohibited Activities

The following activities are strictly prohibited on the fbbet platform and may result in account closure and forfeiture of all funds:

• Fraud & Manipulation: Any fraudulent activity related to game outcomes or betting.
• Money Laundering: Using the platform for the purpose of cleaning funds from illegal sources.
• Bonus Abuse: Collecting bonuses using multiple accounts or false information.
• Bots or Automated Software: Using any software or bot to play in place of a human.
• Using Another Person's Account: Accessing or using someone else's account.
• Providing False Information: Giving false or misleading information during registration or verification.
• Cyber Attacks: Any attempt to carry out a cyber attack on fbbet's systems, servers, or network.
• Enabling Minors: Helping or allowing any minor to use fbbet.

Privacy & Data Security

fbbet gives the highest priority to the security of users' personal information. Our platform uses SSL encryption technology to keep all data secure.

Details on how users' personal information is collected, stored, and used can be found on our Privacy Policy page. These Terms must be read in full together with the Privacy Policy.

fbbet may be required to disclose user information pursuant to a valid order or request from a legitimate legal authority. In such cases, fbbet will endeavor to notify the user in advance, though this may not always be possible where a legal obligation exists.

Responsible Gaming Commitment

fbbet takes responsible gaming very seriously. We believe gaming is for enjoyment and entertainment — it is not a way to solve financial problems.

• Users may set daily, weekly, or monthly spending limits for themselves.
• An account may be temporarily suspended or self-exclusion activated at any time.
• If signs of problematic gaming behavior appear, fbbet actively provides support.
• fbbet never displays content intended for minors, and registration by anyone under the age of 21 is strictly prohibited.

To learn more about responsible gaming and access helpful tools, visit our Responsible Gaming page.

Limitation of Liability

fbbet strives to provide the highest quality of service on its platform. However, fbbet's liability is limited in the following areas:

• Losses caused by technical failures of third-party software or payment gateways.
• Issues caused by the user's own device, internet connection, or power outage.
• Force majeure — service disruption caused by natural disasters, war, government restrictions, or other unforeseen events.
• Temporary service outages during security maintenance or system upgrades.

fbbet will not be liable for any indirect, incidental, special, or consequential damages, even if notified of the possibility of such damages. fbbet's total liability in any case will be limited to the total amount of deposits made by the user during the relevant period.

Account Suspension and Closure

fbbet reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• If fraudulent or unethical activity is proven.
• If money laundering or illegal activity is suspected.
• If bonus abuse is detected.
• At the user's own request.

11.1 Funds in Closed Accounts

If an account is closed due to a breach of the terms and conditions, fbbet reserves the right to forfeit bonus balances and bonus-related winnings. However, the remaining portion of the original deposit (after valid transactions) will generally be returned. If an account is closed at the user's own request, the remaining valid balance will be refunded.

Dispute Resolution Process

If any dispute arises between fbbet and a user, both parties will attempt to resolve it amicably through discussion.

12.1 Complaint Submission Process

Any complaint must first be submitted through our 24/7 live chat support or by emailing [email protected]. When submitting a complaint, please include a detailed description of the issue, the relevant dates and times, and screenshots or other evidence where applicable.

12.2 Resolution Timeline

fbbet endeavors to resolve all complaints as quickly and fairly as possible. Complex matters may take more time to resolve. fbbet's decision shall be considered final and binding.

Terms and Conditions Amendment Policy

fbbet reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, fbbet will endeavor to notify users via email or through a notice on the platform.

If a user continues to use fbbet's services after updated terms and conditions are published, they will be deemed to have accepted the new terms. All users are therefore encouraged to visit this page regularly.